1. Introduction
Welcome to Anadir Valor, your trusted partner in accounting and financial services! We appreciate your trust in our Cyprus-based company, dedicated to providing comprehensive solutions to enhance your financial landscape. By using our services, you consent to both this Privacy Policy and our Terms of Service.
2. Data Collected
Data Storage Location
As a Cyprus-based company, our web servers are hosted in Germany by Hetzner Online GmbH. Hetzner adheres to the EU/US “Privacy Shield,” ensuring GDPR compliance and secure data storage. For more details, refer to Hetzner’s Data Privacy Policy.
Registration Data
If you register on our website, we store your chosen username your email address, and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except by changing your username). Website administrators can also see and edit this information.
Client Information
When you engage with our accounting and financial services, we collect necessary client information to provide tailored solutions. This may include personal and financial data required for accounting, taxation, and financial planning purposes.
Purchase Data
To access our accounting and financial services, you may need to provide relevant purchase information. We securely store this data to facilitate ongoing services and support.
Support Data
Registered users can submit support requests for assistance with our accounting and financial services. Support form submissions are sent to our third-party ticketing system, ensuring privacy and compliance with EU/US “Privacy Shield” standards.
Comments and Feedback
We value your feedback! Comments and feedback submitted on our website are collected to improve our services and address any queries or concerns you may have.
Contact Form
Information submitted through our contact form is used to respond to your inquiries and assist with our accounting and financial services. We ensure the security and confidentiality of all communication.
Google Analytics
We use Google Analytics for anonymous site usage reporting. No personalized data is stored. You can opt-out of Google Analytics tracking by using this link.
3. Cases for Using Personal Data
We use your personal information to provide accounting and financial services, including verification/identification, technical assistance, updates, fraud prevention, and customization of our services to meet your needs.
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy.
We use the Twitter API to display our tweet timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy.
Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. Embedded Content
Pages on our site may include embedded content, such as YouTube videos. Embedded content from other websites behaves similarly to visiting the other website and may collect data as outlined in their respective privacy policies:
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more privacy information here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication, and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication, and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your user ID from the user database table. This is used to customize your view of the admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your user ID from the user database table. This is used to customize your view of the admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client of our site, there is no personal information we can retain or view regarding you.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (to provide support) need to get the information about the client accounts and access.
6. Third-Party Access to Your Data
We don’t share your data with third parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with to provide the services you expect from us. Please see below:
Envato Pty Ltd
To validate and get your purchase information regarding licenses for this theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.
Ticksy
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except by changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users, and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AncoraThemes permits residents of the European Union to use its Service. Therefore, AncoraThemes intends to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
ThemeREX may post links to third-party websites on this website. These third-party websites are not screened for privacy or security compliance by AncoraThemes, and you release us from any liability for the conduct of these third-party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, do not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AncoraThemes bears no responsibility for the information collected or used by any advertiser or third-party website. Please review the privacy policy and terms of service for each site you visit through third-party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to AncoraThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for a civil action, criminal investigation, or other legal matter. If we receive a subpoena affecting your privacy, we may elect to notify you to allow you to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with the laws of the country you reside in.